Team onboarding around a table with support documents

Help Center

Support, onboarding, and workflow guidance for the first public launch

The help surface explains how teams, operators, and future customers approach the first workflows on aiaccountingloop.com without drifting away from the governed product truth.

Open Docs Developer API

Start Here

Four public help tracks to anchor the first rollout

Document intake

How records, invoice files, and source documents enter the workflow with audit visibility.

Review and approval

How OCR output, AI summaries, and proposed accounting actions are reviewed before acceptance.

Reporting and filing readiness

How teams track readiness, guided submission, export package handoff, and filing status without over-claiming unsupported scope.

Support routing

How help, docs, and partner support stay synchronized as the product grows.

What Help Does Now

The public help surface is practical and tightly scoped

Explain the workflow spine in plain operational language.
Point users back to official-source documentation for Vietnam legal and accounting references.
Keep Vietnam filing guidance at guided submission with export package while stronger submission rails remain under review.
Clarify what the current public rollout covers and what remains private or future-gated.
Keep English and Vietnamese guidance aligned during the first public release.
Prepare support structure for later country-by-country expansion.

Support Boundaries

What this help center will not claim

No public pricing

Pricing and packaging remain private until governance approves public disclosure.

No unsupported filing promises

The public-safe Vietnam path is guided submission with export package. No automatic submission, official API, or broader compliance promise appears before approval.

No unguided legal advice

Public help references official sources and approved documentation, not case-specific legal advice.

No scope drift

Deep accounting workspaces, audit assurance sales claims, and future-market promises stay off the public help surface until approved.

Control Snapshot

Support answers stay inside the live Team 1 control state

Public filing posture

guided submission only

Help copy stays aligned to the current Team 1 filing boundary.

Public-safe path

EXPORT_PACKAGE

This is the strongest public-safe path shown to users today.

Live watch items

Legal and regulatory watch items still under active Team 1 review.

Active decisions

Support wording follows only currently active Team 1 decisions.

Latest Team 1 sync snapshot: 2026-04-13 16:00:30 +0700.

Launch Status

Current public-help lock as of April 13, 2026

Primary domain: aiaccountingloop.com

Legal entity: Angel Edu Tam Foundation Inc

Primary language: English

First public local language: Vietnamese

Public pricing: not disclosed

Future country model: {cc}.aiaccountingloop.com